Privacy Policy

We may collect:

• Name

• Email address

• Phone number

• Address

• Project details or measurements

• Photos you send for quotes

• Payment details (processed securely via third-party payment providers)

 

How We Collect Data:

• When you submit a contact form

• When you request a quote

• When you email or call us

• When you place an order

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How We Use Your Data

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We use your information to:

• Respond to enquiries and provide quotes

• Process and deliver orders

• Contact you about project updates

• Maintain internal records

• Improve our services

 

We never sell your information to third parties.

 

Legal Basis for Processing (GDPR)

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We process your data under:

• Legitimate interest (responding to enquiries, running the business)

• Contract (fulfilling orders and services)

• Consent (newsletter signup, if applicable)

 

Data Storage:

• Data is stored securely and only for as long as necessary.

• Emails and project files may be stored for up to 6 years for legal and accounting purposes.

 

Sharing Your Data

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We may share your details only with:

• Delivery couriers

• Payment processors

• Fabric suppliers (only when needed for quoting or delivering materials)

 

All third parties are GDPR-compliant.

 

Your Rights

 

You can request:

• Access to your data

• Correction of inaccurate data

• Deletion of your data (where legally allowed)

• Restriction of processing

 

To submit a request, contact us at: miraclecouchUK@gmail.com

 

Cookies

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